01 Managed IT

How much of IT do you want off your plate?

Nobody on your payroll owns the computers, so they land on you.

Family and veteran owned. Open pricing. Commit and setup is free. Or pay for setup and leave any month.

02 The plans

Three plans.
Every price posted.

Support looks after your computers. Office runs the whole office, security included. AI + ERP adds an AI agent for each person, training, and the software to run the business on.

Just the computers

Support

We watch, update, and fix your computers. Call as often as you need.

  • Help desk Call as often as you need. A person in Lubbock picks up.
  • Monitoring and updates We watch every computer and keep it updated.
  • Antivirus Run by us on every computer.
$ 99 / computer / mo

No account minimum

Good fit if email, phones, and security are already handled, and you just need the computers looked after.

What you get
  • Unlimited remote help. Call as often as you need
  • Every computer watched, updated, and running antivirus
  • We start the work within 4 business hours
  • On-site when you need it, $100 an hour, 1-hour minimum (half the $200 hourly rate)

We take care of the computers. Email, phones, backup, and vendors stay with you.

The whole office Most offices

Office

We run the whole office: computers, security, backup, phones, email, and your vendors.

  • Support Unlimited help. Every computer watched, updated, and running antivirus.
  • Cybersecurity We watch for sign-ins and software that should not be there, and train your staff with fake scam emails.
  • Backup Every computer in the office backed up and kept for a year. A person tests a restore every month.
  • Phones We build and run your phone system. A desk phone and a line for each person.
  • Email Microsoft 365 or Google Workspace. We pay for it and run it.
$ 249 / person / mo

4 or more people.

Good fit if you want the whole office handled, security included. Most businesses start here.

What you get: Everything in Support, plus
  • We watch every computer for sign-ins and software that should not be there
  • Every computer backed up and kept for 1 year, with a restore tested by a person every month
  • Twice a year we send a fake scam email, then train whoever clicked
  • Google Workspace or Microsoft 365, paid for and run by us
  • A desk phone and a line that rings for each person
  • We call your vendors: internet, copier, phone company, software
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  • A quarterly review: what broke, what we fixed, what is getting old
  • Network and firewall management
  • New hires, email, and sharing handled
  • Hosting for your business website, free
  • We start the work within 2 business hours
  • On-site in Lubbock, Midland, Odessa, and Amarillo. Outside Lubbock, the drive is $1 a mile, round trip
  • Help from 8am to 5pm, Monday to Friday

We keep the office safe and running, and we chase the vendors. The planning is still on you.

More hands

AI + ERP

Office, an AI agent for each person trained on their job, and the software to run the business on.

  • Everything in Office Support, cybersecurity, backup, phones, and email, all of it.
  • Your own AI agent One for each person, set up for their job. It handles the work that repeats: notes, follow-ups, records, reports, the morning brief.
  • Training Your whole office, set up together, then a live class every month. Your agent gets better, and so do you at using it.
  • ERP The software to run the business: customers, invoices, contracts, scheduling, and HR. We highly recommend Zoho One, and it is in the price. Already on something else? We will evaluate it.
$ 499 / person / mo

4 or more people.

Good fit if you want every piece of tech handled, from the computers to the invoices, and more hands without more hires.

What you get: Everything in Office, plus
  • An AI agent for each person, set up for their job
  • A morning brief: today's meetings, the work due, the calls to return
  • Every call on your line: notes in the CRM, a follow-up task, and a follow-up email drafted
  • It never sends anything outside the office. Not an email, a text, or an invite
  • An ERP for the business: Zoho One, highly recommended and paid for by us. We evaluate others
  • A kickoff with your whole office: everyone leaves with their agent working
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  • A live AI class every month, and short how-tos to watch anytime

We run the office, and every person has an agent for the work that repeats. You check it and hit send.

03 If you need them

Two add-ons.

A server in the closet, or an auditor, an insurer, or the Bar asking for proof. Most offices need neither.

Your practice or case software lives on a box in the closet

Server

$249 / server / mo

Any plan. Priced per server.

What is included
  • Monitoring and updates
  • We back up the server and test a restore every 3 months (computer backups on Office and AI + ERP are still tested monthly)
  • Care for the practice or case software that lives on it
  • Storage over 1 TB is quoted

You answer to HIPAA, PCI, the Bar, or an insurance form

Compliance Pack

$299 / office / mo

Add it to Office or AI + ERP.

What is included
  • A yearly security risk assessment, done with you
  • One binder, kept current all year, that you can hand over for the insurance renewal, your written security plan (WISP), or an audit. Lined up against HIPAA, PCI, and NIST
  • Written policies: security, acceptable use, incident response
  • Training records from every fake scam email and session
  • Quarterly access review: who can get into what
  • Your cyber-insurance questionnaire, filled in every renewal

We help you meet the rules and keep the proof. We do not certify you, and your practice or firm still owns its obligations.

04 Your monthly number

Office is $249 a person and AI + ERP is $499. 4 or more people.

Monthly estimate Published prices

Do the math.

Pick a plan and count your people. The number is the monthly support bill. No login, no email gate.

Plan
12
115304560
0
05101520
0
012345
Monthly ─ Office

$2,988

  • 12 people × $249 = $2,988/mo

6 months and setup is free. Leave early and you pay the setup you skipped.

Or pay $2,988 once for setup (one month of this bill) and go month-to-month. Sales tax not shown.

A 15-person office, by the month

Doing it in house vs a plan

Office

One IT hire, fully loaded
$9,583
Their tools: monitoring, endpoint protection, backup, email license, phone line, $61 a person
$915
In house
$10,498
Office from us, 15 people
$3,735

$6,763 a month less on Office. About $81,156 a year.

AI + ERP

One IT hire, fully loaded
$9,583
Their tools: monitoring, endpoint protection, backup, email license, phone line, Zoho One, AI license, $119 a person
$1,785
The agents' work done by people: 20 minutes a person a day at $35 an hour
$3,675
In house
$15,043
AI + ERP from us, 15 people
$7,485

$7,558 a month less on AI + ERP. About $90,696 a year.

An example, not a customer. One mid-level IT hire in West Texas, fully loaded, from our salary math. Tools at the low end of published prices. Not counted: building and training the agents yourself, or anyone covering when that one person is out.

No drive charge in Lubbock. Outside Lubbock, drives are $1 a mile, round trip. New computers, new websites, and projects are quoted before we start.

05 Every line

Every line, side by side.

For the one who reads the contract. If a line has a price in your column, that is what it costs on its own.

Show every line, side by side

Protect

Monitoring, updates, antivirus

Support
Included
Office
Included
AI + ERP
Included

Security monitoring

We watch for sign-ins and software that should not be there

Support
Not included
Office
Included
AI + ERP
Included

Every computer backed up, kept 1 year

A person tests a restore

Support
Quoted
Office
Tested monthly
AI + ERP
Tested monthly

Fake scam email, then staff training

Support
$500 each
Office
Twice a year
AI + ERP
Twice a year

When something breaks

Unlimited remote help

Support
Included
Office
Included
AI + ERP
Included

Support hours, Monday to Friday

Support
9am to 5pm
Office
8am to 5pm
AI + ERP
8am to 5pm

We start the work within

Support
4 business hours
Office
2 business hours
AI + ERP
2 business hours

On-site service

Service area: Lubbock, Midland, Odessa, Amarillo. Outside Lubbock, $1 a mile round trip

Support
$100/hr, 1-hr min
Office
Included in Lubbock, Midland, Odessa, Amarillo
AI + ERP
Included in Lubbock, Midland, Odessa, Amarillo

Run the office

Email and office licenses, paid for and run by us

Google Workspace or Microsoft 365

Support
Not included
Office
Business Standard
AI + ERP
Business Standard

Desk phone and a line that rings

Support
Not included
Office
Included
AI + ERP
Included

Network and firewall

Support
Not included
Office
Included
AI + ERP
Included

New hires, users, email changes

Support
Not included
Office
Included
AI + ERP
Included

We call your vendors

Internet, copier, phone company, software

Support
Not included
Office
Included
AI + ERP
Included

Website hosting

Building or redesigning a site is quoted

Support
Not included
Office
Free
AI + ERP
Free

Your AI agent

An AI agent for each person

Set up for their job

Support
Not included
Office
Not included
AI + ERP
Included

Morning brief

Meetings, the work due, calls to return

Support
Not included
Office
Not included
AI + ERP
Included

Call notes and follow-ups, drafted

Support
Not included
Office
Not included
AI + ERP
Included

Training

Office kickoff, then a live class every month

Support
Not included
Office
Not included
AI + ERP
Included

Sends anything outside the office

It writes the draft. You hit send

Support
Not included
Office
Not included
AI + ERP
Never

Run the business

ERP: Zoho One, paid for by us

Recommended. Already on another system? We evaluate it

Support
Not included
Office
Not included
AI + ERP
Included

CRM set up and connected to phones and email

Support
Not included
Office
Not included
AI + ERP
Included

Review meeting

Support
Not included
Office
Quarterly
AI + ERP
Quarterly

Compliance Pack

Support
Not included
Office
$299/mo
AI + ERP
$299/mo

The deal

Commitment

Setup is free when you commit

Support
None
Office
6 months
AI + ERP
12 months

Or skip it: setup, once

Then month-to-month

Support
No setup fee
Office
One month of Office
AI + ERP
Two months of AI + ERP

You stop worrying about

Support
Viruses and updates
Office
The whole office
AI + ERP
The office and the paperwork

A dollar amount means it is not in that plan, and that is what it costs on its own. Support has no contract. Office and AI + ERP: commit and setup is free, or pay for setup and leave any month.

Not ready for a plan?

Hourly. $200 an hour.

For the rare fix. You call when something breaks, and we fix it. We only see your computers when something is already wrong, so we cannot catch the next problem early.

  • $200 an hour during business hours (9am to 5pm), remote or on-site, 1-hour minimum
  • After hours: $349 an hour
  • No drive charge in Lubbock. Outside Lubbock, $1 a mile, round trip
  • Card on file, or payment up front
  • No guaranteed response time: plan customers go first
  • No contract and no setup fee
  • Monitoring, updates, antivirus, and backup are not included

Two kinds of care

Hourly fixes what broke. A plan keeps it from breaking.

Who notices a problem

Hourly
You do, usually when it stops the office
Support
Our monitoring flags it, often before it stops you

Between problems

Hourly
Nobody is watching the computers
Support
Every computer is watched

Updates

Hourly
Whenever someone remembers
Support
We run them

Antivirus

Hourly
Yours to handle
Support
Run by us

What you pay

Hourly
$200 an hour, plus the downtime
Support
$99 a computer a month, call as often as you need

Office goes further: security monitoring, a tested backup, and scam training for your staff.

06 Fine print, in large print

Questions owners ask.

I cannot tell which plan fits. Which one?

Ask yourself who you want dealing with the problem. If you only want the computers looked after, Support. If you want someone to run the whole office and chase the vendors, Office. If you also want help with the email, the callbacks, and keeping track of customers, AI + ERP. Call us and we will tell you honestly, even if the answer is the cheaper plan.

Can I just pay by the hour?

Yes. Hourly is $200 an hour during business hours and $349 after hours, remote or on-site, 1-hour minimum. No drive charge in Lubbock; outside Lubbock it is $1 a mile, round trip. We keep a card on file or take payment up front. No contract. Plan customers go first, so there is no guaranteed response time. Hourly is reactive: we fix what broke. A plan is proactive: we watch and update the computers between calls, so fewer things break in the first place.

Is there a contract?

Not on Support. Leave any month. Office is 6 months and setup is free, or pay setup (one month of Office) and go month-to-month. AI + ERP is 12 months and setup is free, or pay setup (two months of AI + ERP) and go month-to-month. Leave before the commitment is up and you pay the setup you skipped. The commitment starts when everything is running, not the day you sign.

How fast do you answer?

A person in the Lubbock office answers the phone. The response time is how fast the work starts: within 4 business hours on Support, and 2 business hours on Office and AI + ERP. Hours, Monday to Friday, are 9am to 5pm on Support and 8am to 5pm on Office and AI + ERP.

Where do you come on-site?

Office includes on-site service anywhere in our service area: Lubbock, Midland, Odessa, and Amarillo. On Support, every visit is $100 an hour with a 1-hour minimum. On every plan, there is no drive charge in Lubbock, and drives outside Lubbock are $1 a mile, round trip. Past our service area, on-site time is billed hourly.

What happens in the reviews?

Office gets a quarterly review: what broke, what we fixed, what is getting old. AI + ERP adds training: a kickoff with your whole office, then a live AI class every month.

Can we try AI with one person first?

Yes. Put the office on Office, and give one person an AI agent for $250 a month more. Usually the owner. When the rest of the office wants one, move everyone to AI + ERP.

What does setup cost?

Nothing, if you commit. If you would rather go month-to-month, setup is one month of Office or two months of AI + ERP, billed once. It pays for moving your email, setting up phones and backup, and putting every computer on the plan. On AI + ERP, it also covers setting up Zoho, each agent, and the office kickoff. Support has no setup fee.

We have more computers than people.

Office and AI + ERP are priced per person, and each person's computer is covered. Shared, spare, or second computers are $99 a month each.

Google Workspace or Microsoft 365?

Either, and we pay for it and run it. Office and AI + ERP include one Business Standard license per person on Google Workspace or Microsoft 365. A bigger license is quoted as the difference.

Does the Compliance Pack make us HIPAA compliant?

We help you meet the rules and keep the proof. We do not certify you, and your practice or firm still owns its obligations.

What is not in a plan?

New computers, new websites, and projects like a network rebuild or a move. A plan is for running the office. A build is a different job, and it gets a flat-rate quote before anyone starts. Hosting your existing website is free on Office and AI + ERP.

I am already a customer.

These prices are for new agreements starting October 6, 2026. Your agreement keeps its terms until we both sign something new.

Tell us about
your office.

A person in Lubbock picks up. We will tell you which plan fits, even if it is the cheaper one.

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