01 Field notes

What we know. Written down.

Buyer's guides, plain-English explainers, and field notes from the work. Written by the team that does it, not a marketing department.

02 All posts
001 Managed IT

Starlink vs Fixed Wireless vs LTE: Ranch Internet in West Texas

How to pick primary internet for a ranch office, bunkhouse, and barn. Latency, weather, failover, and monthly cost compared without the sales pitch.

May 18, 2026 Read
002 Phones & AI

Should a Small Law Firm Use an AI Receptionist?

When an AI front desk makes sense for a Texas solo or small law practice, where it fails, privilege risks to watch, and how to decide vs a live answering service.

May 12, 2026 Read
003 Managed IT

Switching MSPs Without the Downtime Drama

How a Lubbock small business moves from one managed IT provider to another without losing email, files, or phone for an afternoon. The 30-day handoff playbook.

May 5, 2026 Read
004 Field notes

Why I Won't Sell to Private Equity

A founder's note on the wave of MSP acquisitions across Texas, what changes after a buyout, and why we're staying independent.

April 28, 2026 Read
005 Security

Cyber Insurance Renewal: Six Questions Carriers Demand

What every commercial cyber insurance application asks in 2026, why the bar keeps rising, and what to fix before your next renewal letter shows up.

April 21, 2026 Read
006 Managed IT

Lubbock Business Internet in 2026: Honest Carrier Read

Business internet you can buy in Lubbock right now (AT&T Fiber, Suddenlink, Nextlink, T-Mobile, Starlink) with trade-offs the sales pitch skips.

April 14, 2026 Read
007 Security

SPF, DKIM, DMARC: Why Your Domain Sends Spam

A plain-English walkthrough of the three DNS records that keep attackers from impersonating your domain in email, and how to check if yours are configured.

April 7, 2026 Read
008 Managed IT

What an MSP Does All Day: $99/Seat Unsexy Work

Honest tour of the managed IT work customers do not see. Patching, monitoring, backups, documentation. The boring foundation that keeps everything running.

March 31, 2026 Read
009 Security

Cat6 vs Cat6A vs Fiber: Which Cable Run for Which Job

Jargon-light guide to picking the right cable for office runs, conference rooms, server rooms, and between buildings. Avoid the two costly install mistakes.

March 24, 2026 Read
010 Managed IT

In-House IT vs Managed Plan: Lubbock Salary Math

What it costs to hire one IT person in West Texas in 2026 (fully loaded) and how that math compares to a Managed IT subscription at scale.

March 17, 2026 Read
011 Phones & AI

AT&T Just Discontinued Your POTS Line. What Now?

Copper telephone service is going away across Texas. What that means for your alarm panel, fax machine, elevator phone, fire panel, and what replaces it.

March 10, 2026 Read
012 Compliance

Texas Bar Technology Competence for Lubbock Lawyers

Texas Disciplinary Rule 1.01 requires technology competence. ABA Formal Opinion 477R sets the practical bar. What that means for small or solo Lubbock practices.

March 3, 2026 Read
013 Compliance

PTIN Renewal 2026: The WISP Question Preparers Get Wrong

Your PTIN renewal asks if you have a Written Information Security Plan. Most paid preparers click yes without checking. The answer matters more than they think.

February 24, 2026 Read
014 Managed IT

Why Block Hours Almost Always Cost You More Than a Plan

Block hour packages look cheap on paper. The math turns once you account for utilization, support window, and what the package skips. Here is the breakdown.

February 17, 2026 Read
015 Security

Ransomware Math: Why Backups Alone Won't Save You

Modern ransomware hunts and encrypts your backups. What immutable, air-gapped, and tested mean in practice. What most small business backups get wrong.

February 10, 2026 Read
016 Compliance

What is a WISP, and Does Your Tax Practice Need One?

A plain-English explainer for paid tax preparers: what a Written Information Security Plan is, who has to have one, and what happens if you don't.

February 3, 2026 Read
017 Compliance

HIPAA Security Rule for Dental Practices

What HIPAA requires from a small dental or medical practice, mapped to the technical safeguards your IT setup needs to deliver.

January 27, 2026 Read
018 Managed IT

Managed IT vs Hourly: A Lubbock Buyer's Guide

When does a monthly Managed IT plan beat hourly support? An honest breakdown for West Texas small businesses considering either model.

January 20, 2026 Read
019 Security

EDR vs Antivirus: What Your Cyber Insurance Wants

The difference between traditional antivirus and modern endpoint detection and response, and why your cyber insurance renewal probably requires the second one.

January 13, 2026 Read