HIPAA is not optional. Neither is your IT.
Every practice that handles electronic Protected Health Information is required by federal law to implement technical safeguards. The question is not if you will be audited. It is when.
- Avg healthcare breach (IBM 2025)
- $10.93M
- Annual HIPAA max per category
- $1.5M
- Per Tier 4 violation
- $50K
- Required minimum
- Titanium
Access controls
User management, permissions, MFA on every critical system
Audit controls
Logging, monitoring, quarterly reporting
Integrity controls
Endpoint protection, change monitoring, file integrity verification
Transmission security
VPN, encrypted email, secure connections end-to-end
Backup & recovery
Managed backup with monthly tested restores (not just hope)
Device security
Managed antivirus, EDR, disk encryption on every endpoint
Risk assessment
IT Blueprint Assessment yearly (quarterly at Carbon)
Employee training
Security awareness training, monthly at Carbon
Breach notification
Documented incident response plan plus on-call support
Add AI Reception for HIPAA-compliant call handling.
HIPAA-compliant call recording with transcription
AI receptionist for appointment scheduling
Every call transcribed and searchable (audit-ready)
Business texting for appointment reminders