The front desk cannot check anyone in.
That is the morning we exist for. You run a practice with a full schedule, and nobody on staff owns the computers. Federal law expects technical safeguards on patient data. You need them in place, written down, and not your problem. The person who picks up is in Lubbock, and the company is family and veteran owned.
When computers stop, my business stops.
The front desk cannot check anyone in. The X-ray software will not open. You have a full schedule, and you are on hold with the software company between patients. On Office, we make that call, and we start the work within 2 business hours.
What a practice gets on Office and the Compliance Pack
- We start the work within 2 business hours, and on-site anywhere in our service area
- We call the practice-software company, the imaging vendor, and the internet company for you
- A person tests a backup restore every month
- The Compliance Pack, $299 a month: risk assessment, policies, training records, the audit binder
- Your practice-software server looked after, as a $249 add-on
10 people, one server, Office + Compliance Pack
$3,038/mo
An example, not a customer.
Access controls
User accounts, permissions, and MFA on Google Workspace or Microsoft 365 and the systems we manage
Audit controls
Monitoring and logging on the computers we manage
Integrity controls
Antivirus, our security tools, and updates on every computer
Transmission security
Network and firewall management, encrypted connections
Backup & recovery
Included on Office. A person tests a restore every month
Device security
Managed antivirus and our security tools on every computer
Risk assessment
A yearly security risk assessment, done with you, in the Compliance Pack
Employee training
A fake scam email and staff training twice a year on Office
Incident process
A written incident response policy, in the Compliance Pack. Notice to patients and HHS is still the practice's job
Practices run on Office, which is $499 for one person, $349 each for two, $299 each for three, and $249 each from four, plus the Compliance Pack at $299 a month. The AI + ERP plan is not for practices yet: patient details show up in email and on calls. We set up and document the technical safeguards on the systems we manage. HIPAA compliance stays the practice's responsibility, and we don't certify it.
Office includes a Microsoft 365 or Google Workspace Business Standard license for each person. A bigger license is quoted as the difference. We pay for the license and run it.
A desk phone that rings.
Every person on Office gets a desk phone and a line. Call queues, recording, and an automated front desk are not part of the plan. If your front desk needs them, we quote them.
If you would rather start with the compliance side, the free HIPAA Gap Check is a 30-minute look at where your practice stands against the Security Rule. It is a gap check, not a formal risk analysis.
See what a stranger can see about your practice.
Like a credit score, but for your business's cybersecurity.
It is not a HIPAA risk analysis. It checks the public side of your domain and asks you about the rest, and you get the answers in writing.
Owner-operated in Lubbock · (806) 370-4700