Published. All of it.

Get into a real monthly relationship without paying for things you don't use yet. We watch every machine 24/7, document your network, run patches and antivirus, and give you a guaranteed response time when you call. Hourly support and project work bill at the standard $200/hr. Optional Unlimited Support add-on available if you want the feature without upgrading to Steel. Best fit for solo shops and small offices that mostly run themselves.

• 24/7 system monitoring
• Managed antivirus
• OS and 3rd party patches

The big one: unlimited remote support. Your team calls, we fix it, no hourly meter, no surprise invoice at the end of the month. We also run your network and firewall, back up your email, and train your staff. Project work runs at the plan rate of $150/hr instead of $200. This is the plan most clients land on and stay on.

• 24/7 system monitoring
• Infrastructure monitoring
• Managed antivirus
• Network and firewall management
• OS and 3rd party patches

Two big additions over Steel. First, the full cybersecurity stack ─ endpoint detection and response, dark web monitoring, phishing simulations, password manager, and vulnerability scanning. Second, unlimited on-site support: when remote isn't enough, we drive out, no extra invoice. Project work also runs at the plan rate of $150/hr instead of $200. Built for regulated industries and any business that cannot afford to get breached.

• 24/7 system + infrastructure monitoring
• Managed antivirus
• Endpoint Detection and Response
• Network and firewall management
• Dark web monitoring

An entire IT department for a fraction of what hiring one in-house would cost. A dedicated engineer who knows your environment by name backed by the full team behind them. Everything in Titanium plus monthly strategy meetings, executive reporting, compliance documentation, policy library, and cabling included. We only take a few Carbon clients at a time so the commitment runs both ways.

• 24/7 system + infrastructure monitoring
• Compliance documentation (CSF / CIS18)
• Policy and procedure library
• Dedicated IT engineer